The Impact of Digital Technology Adoption on Supply Chain Performance: A Systematic Literature Review

Résumé

Abstract

This paper presents a Systematic Literature Review (SLR) about using digital technologies in supply chain management. Today, digital technologies play a crucial role in supply chain management and consequently in business performance. To address this topic, we used Scopus and Web of Science as databases to find a total of 2,883 articles with two textual queries. Through the PRISMA protocol, we ultimately identified 15 papers, which we subsequently analyzed using NVivo. This reduced number is unfortunately justified by a lack of empirical studies or rather articles that utilize quantitative methods. After analyzing the corpus, we found that the most important topics are: the digitalization of the supply chain, Industry 4.0, and the impact of new technologies such as blockchain, the Internet of Things, and artificial intelligence on supply chain performance. This comprehensive literature review is based on in-depth analysis of the full texts within NVivo. Our results highlight the key methodologies employed by the authors, with a notable emphasis on quantitative research methods. The most prominent methodology identified in the literature is Structural Equation Modeling (SEM) and surveys/questionnaires, which facilitate consensus building among experts in the field. Additionally, various digitalization techniques, including blockchain and IoT, are frequently discussed as transformative tools for enhancing supply chain efficiency and effectiveness. By synthesizing these findings, this study contributes to a deeper understanding of how digital technologies can optimize supply chain processes. The insights gained from this review can guide practitioners and researchers in making informed decisions regarding the adoption and implementation of digital solutions in supply chains.

Keywords : SLR, Digitalization, Supply chain, Performance.